Only after checking did I see that it was a clearly marked obstructed balcony (window washing equipment).She never even mentioned this. Powered by Invision Community. I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. Hello. Hartastic 2 yr. ago. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). Alternatively, please contact us by phone at: Gift orders and dining inquiries: I always transfer our bookings to a TA since I always get a lower price and/or OBC from the TA. You may also want to check around for better deals from other TAs. I'm sorry that I am unable to answer it. Initial detailing kit. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. This issue came up a few years ago and resulted in a very contentious thread. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. We believes that you have enough experience of vehicle washing industry. Started June 21, 2021, By Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. By They also monitor all flight arrivals. She just wants the name and contact info for wherever I choose to go. the booking transfers "as is" and the TA can add whatever they wish. Thank you. Their contact information is included in your documents, so they are available should you have an emergency. Holland then told us that our TA would get it transferred when he can. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. Started June 21, 2021, By We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. thank. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. As far as I know, it still is. You will be able to leave a comment after signing in, By how much is the transfer from FLL to port everglades and MIA to port everglades? They provided me with a telephone number for HAL and instructions on what to do. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. endstream endobj 147 0 obj <. We emailed the TA, told him what we had booked and he took care of it the following week. To whom it may concern: What are storage options? We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. KK, our (multiple) experiences with this matter mirror yours exactly. By And, while doing it, he got us some HAL OBC that we did not have from HAL before. Some give OBC and some don't. Call us at 1-800-627-3753 to get started. hello Will the ship know to wait for me?. .and Macnow called you a "lousy little Santa"! 19952023, The Independent Traveler, Inc. Started June 21, 2021, By Is there any disadvantage of switching a booking made online to a travel agent? A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. And the TA may be able to add perks that would come from their commission as additional incentives. We are flying to Seattle on May 5. You will be able to leave a comment after signing in, By Premium Machine with 7 inch HMI screen. We emailed the TA, told him what we had booked and he took care of it the following week. LauraS Save my name, email, and website in this browser for the next time I comment. And the voice of the snowball is Bradley Cooper. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. What location to we meet the shuttle, time. LauraS If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. I have booked cruises directly through the big box TA with no problems. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Fax: 2062625934. I guess it's 60. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. I have experience only with HAL PCCs and my experience has only been positive. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Day to Day operation will be managed by company executive. 258 0 obj <>stream How do I transfer my Norwegian cruise reservation to Costco Travel? Bonnie and I will be arriving in Montreal on Sept 1 on the Rotterdam at 7am. But it only took the one phone call to HAL and within a few minutes it was done. This doesn't seem to apply in your case as you initially were dealing with a TA so I would be comfortable receiving the added benefits afforded by the TA. How do I transfer my Princess cruise reservation to Costco Travel? Your listed experience has not been with HAL and while it was not good, PCCs like anything else can be good or bad and it is possible that you have just had some bad luck. Thank you. Make Sure Your Voice Is Heard! Are there any cautions to worry about with transferring my booking? What are the positives and negatives of transferring? CC Help Jenn Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number Ron, We need to cancel our Pre-Cruise Airport transfer. Thank you all for your replies. Meanwhile, I received an email from Holland America promoting their latest deal. Thanks for the memory, Frank. Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. If the OBC is worth it to you to go through that PITA, then go ahead. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. So, I booked with Holland America . To find out if your reservation qualifies for additional amenities, email the guest copy of your cruise line confirmation to info@travelbydarcy.com. Started August 27, 2021, By Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? Started June 21, 2021, By Cruisers' Choice Awards! For my family this is too much and not always the quality was great. CC Help Jenn Just one comment, PCC's do receive credit for the booking even if you transfer! Saturday & Sunday 6:00am to 5:00pm Pacific They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. Sent from my SM-G930T using Forums mobile app. Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. How do I secure a reservation for the cruise train? Powered by Invision Community. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? Where can we get ahuttle to BC? Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. What are your experiences of transferring a booking? After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. This is innovative model designed to have win-win situation with lowest investment to customer. %PDF-1.6 % I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. The TA website is not giving me the specific cabin I want as an option (but HALs website does). Perhaps searching can help. If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. And we help with your luggage, too! What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. I booked on line but would like to transfer booking to my travel agent. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? What do I do? BOOKING NUMBER FIRST NAME LAST NAME Select an option Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. You do need to transfer before final payment. Within 14 days we require the air schedule at time of booking. Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Over the years I have had 3, all of which have been excellent. Its really easy to do. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. CC Help Jenn But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. I did call Costco and they confirmed I keep my current perks and get theirs. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. We can still make our own dining reservations and our shore excursions ourselves. We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. For example, right now I don't have any but my husband does. By On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. Just curious how this works. If your booking meets the requirements others have stated, try their methods. Where do we get on your coach and at what time? Is there one available at that time? If this happens again how do we reach someone who can help us ? You guys all know so much..You'all rock! Sharon. Avalon You can transfer your Avalon booking any time prior to making the final payment. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" of refund am i Talking with friends that do the same thing I find that their PCCs have told them the same thing,. Buy a Gift for a Guest Or Log In With Booking Number All fields required unless noted as optional. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 Also will need hotel prices and transfers. Monday Friday 5:00am to 7:00pm Pacific Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Thank you very much!!! We are booked for the R6C Alaska Cruise in September 2019. When I did the math it was better to book with my Mariner number. Budski54, July 15, 2018 in Holland America Line. I agree with john anderson about over-pricing. My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). Lifetime free maintenance and service. This makes me want to look (and book) elsewhere. That's the Melrose Diner, by the way. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. I am assuming that you are transferring your booking from HAL. Before you transfer the reservation to a TA make sure the TA has no additional fees for changes or cancellation. Budski54, July 15, 2018 in Ask a Cruise Question. Got it. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. Yes on both accounts, at least in the case of my TA!
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